Operations, program, and emergency management leader. Staff Sergeant with fifteen years across the U.S. Army Reserve, active duty, and the Texas Army National Guard, running daily operations, readiness, maintenance, and accountability for units of up to 120 personnel.
Maintenance readiness raised from about 75 to 95 percent. About $14.5M in equipment held at zero loss. About 58 operations and training events planned and executed, each on schedule.
Maintenance readiness went from about 75 to 95 percent because the scheduling and the standard operating procedures got rebuilt, not because anyone worked longer hours. The arms room stayed at zero loss for two years for the same reason. Inventories happened on a rhythm, issue and receipt followed one written process, and the process did not change when the week got busy.
That is the whole method, and it moves cleanly out of uniform. Find the work that is being held together by memory, write it down, put it on a schedule, then hold the schedule. Most of what looks like a personnel problem is a missing procedure.
Two years running the arms room at Fort Bliss: about $14.5M in equipment on the property book and hand receipt, 177 night-vision devices among it, and a loss rate of zero percent. Scrub the cycle to walk the inventory month by month.
The same work sits under three different titles depending on the org chart. Here is how it maps.
Daily operations, readiness, maintenance, scheduling, and property accountability for units of up to 120 personnel. Procedures written where none existed, then held.
Concurrent missions coordinated across personnel, training, maintenance, logistics, readiness, and vendors, with status reporting straight to command.
Crisis response, incident command, continuity and contingency planning, risk assessment, and interagency coordination, backed by a Homeland Security degree and FEMA coursework.
Started as an aircraft electrician on Black Hawks and Chinooks, which is where the habit of documenting every job to standard came from. Ten years of active duty at Fort Bliss followed, moving through Squad Leader, Platoon Sergeant, and Acting First Sergeant, with the arms room and the maintenance program as the constant.
Now serving part-time with the Texas Army National Guard as Contracting Support NCO while building CYD Emergency Planning Services, a Texas LLC offering emergency and continuity planning, risk assessment, and SOP development. A Homeland Security and Crisis Management degree and FEMA incident command coursework sit under that work, with a Master of Science in Information Technology finishing in early 2027.
Published Critical Thinking Under High Stress Situations in 2024, which covers the decision making side of the same problem, and speak on it through Panda Nation LLC.
The habit of writing the process down ended up as a book. Panda Nation LLC runs the sales, the speaking engagements, and the book tours.
Open to operations manager, program manager, and emergency management roles across Dallas-Fort Worth and remote. Active DoD Secret clearance, ready for cleared and government-adjacent work.